Built for IT companies & agencies

Your support team,
your operations manager,
your memory —
running on its own.

Creaztheme is an intelligent operations system that handles customer support, monitors your infrastructure, tracks every task, and runs your business while you sleep. Built on Claude AI, Notion, and your existing tools.

Try the live demo → Book free audit
87%
Time saved on support
<60s
From message to action
24/7
Monitoring & alerts
0
Missed follow-ups
The problem

You're not running an IT company.
You're running an inbox.

01

Customers expect instant replies

Every WhatsApp message is interrupt-driven. By the time you finish one ticket, three more are waiting. You're always behind.

02

Things slip through the cracks

Domain renewals missed. Follow-ups forgotten. SOPs that live only in your head. Clients notice when you drop the ball.

03

You can't scale yourself

Hiring more humans is expensive and slow. But you also can't afford for AI to send bad replies. You need both speed and quality.

LIVE DEMO

Try it yourself —
no signup required.

Type a customer support message below (or click an example). Watch our AI analyze it, set priority, draft a reply, and decide if it should alert you — in real time.

Creaztheme Live Support AI
Powered by Claude
Connected
Try an example
Or write your own
From: customer@example.com
✨

Pick an example or type a message —
watch the AI work in real time

How it works

Five steps. Zero manual work.

A complete pipeline from customer message to resolution, all running in the background.

1

Message arrives

A customer messages your WhatsApp, fills a form, or sends an email.

2

Claude analyzes

AI reads the message, classifies urgency, finds relevant SOPs.

3

Notion logs it

A ticket is created automatically with everything pre-filled.

4

Telegram alerts

You get a clean summary and draft reply on your phone.

5

Action happens

You approve, edit, send. System tracks everything to resolution.

Calculate your savings

See your numbers — in real time.

Drag the sliders to match your business. We'll show you what Creaztheme saves you every month.

Customer messages per day 15
5100
Avg. minutes per reply 5
1 min20 min
Your hourly cost (RM) 50
RM 20RM 300
Domains you manage 10
0100
Your monthly savings
RM2,250
based on time saved + reduced errors
35h
Hours saved per month
3
Missed follow-ups prevented
<1m
Response time vs hours
2 mo
Payback period
Your dashboard

Everything in one place. Updating live.

All your tickets, clients, domains, and tasks live inside Notion — a tool you (probably) already use. Watch a sample ticket arrive in real time:

notion.so/your-workspace/support-dashboard
🎫 Support Dashboard
Live · last updated just now
Open today
7 +2
Resolved
142 +14%
Avg. response
42s
SLA met
98%
Recent tickets
TKT-148
Ahmad Razif
Payment failed, cannot access account
🔴 High
Billing2m ago
TKT-147
Mei Lin Tan
Unable to login after password reset
🟡 Medium
Technical18m ago
TKT-146
Sarah Wong
Request to add bulk export feature
🟢 Low
Feature1h ago
Capabilities

Everything an IT business needs.
Nothing more.

A

AI ticket triage

Every message is automatically classified, prioritized, and assigned. Claude reads, you decide.

B

Domain & SSL monitoring

Daily WHOIS checks across all your domains. Get warned 30 days before any expires.

C

Email task extraction

Claude reads your webmail every morning and converts action items into Notion tasks automatically.

D

Telegram command center

Get daily digests, urgent alerts, and quick actions directly from your phone — no app to open.

E

SLA tracking

Set response time commitments per client tier. Get alerts before you breach. Auto-generated SLA reports.

F

Weekly client reports

Every Friday, beautifully formatted updates auto-sent to your clients. They feel taken care of. You write nothing.

Pricing

Three tiers. Pick your pace.

Designed for the Malaysian market. Every tier includes setup, training, complete documentation, and a 30-day satisfaction guarantee. No long-term lock-in.

Essentials
For micro-SMEs and solo operators — 1 to 10 staff
RM 500 /month
  • Notion support dashboard setup
  • AI ticket analysis (draft mode)
  • Domain expiry & SSL monitoring
  • Telegram daily digest
  • Email task extraction
  • 1 custom n8n workflow
  • Email support, 3-day response SLA
One-time setup: RM 800
Most popular
Professional
For SMEs and agencies — 10 to 50 staff, active customer support
RM 1,500 /month
  • Everything in Essentials
  • WhatsApp Business API integration
  • AI semi-auto customer replies
  • SLA monitoring & escalation alerts
  • Weekly auto-reports to clients
  • Uptime & server monitoring
  • 3 custom n8n workflows
  • WhatsApp support, 1-day SLA
One-time setup: RM 2,000
Full Ops
For IT companies, MSPs, and established agencies
RM 3,500 /month
  • Everything in Professional
  • Full AI auto-reply agent
  • Custom AI knowledge base (SOPs)
  • BI dashboard & analytics
  • Client self-service portal
  • Unlimited custom workflows
  • Monthly strategy review
  • Same-day support SLA
One-time setup: RM 4,500
À la carte add-ons
RM 400
Extra n8n workflow (per workflow)
RM 800
Custom SOP knowledge base
RM 1,200
Branded client ticket portal
RM 600
Infrastructure audit report
RM 500
Staff training session (2 hours)
RM 300
Emergency on-call (per incident)
Common questions

The honest answers.

No. We handle all setup, configuration, and maintenance. You interact only with Notion (which most people already know) and Telegram. Everything else runs in the background.
Starter tier: 3–5 business days. Growth tier: 1–2 weeks (including WhatsApp Business API approval). Enterprise tier: 2–4 weeks depending on integrations needed.
We start every client in "draft mode" where Claude proposes the reply, but you approve before it sends. After 2–4 weeks of training Claude on your specific tone and SOPs, you can graduate to semi-auto or full-auto mode if you choose. You always have the safety net.
Yes. All data lives in your own Notion workspace and your own infrastructure. We never store your data on our servers. API keys are stored encrypted on your side. You own and control everything.
Yes. No long-term contracts. Cancel with 30 days notice. You keep your entire Notion workspace, all workflows, and all data. We hand over everything cleanly.
Most custom integrations (CRM, accounting, custom APIs) can be built within 1–2 weeks. Growth tier includes some custom development. Enterprise tier includes unlimited customization. Email us with your idea.

Stop being the inbox.
Start running the business.

Book a free 45-minute audit. We'll review your current setup, identify your biggest time-wasters, and show you exactly what we'd build for you.

Book your free audit →